Support

How can we help?

For Saheb support, privacy questions, account deletion, troubleshooting, or content review concerns, use the contact options below.

Contact

Support: support@sahebdeen.app

Privacy: privacy@sahebdeen.app

When reporting an app issue, include your device model, Android version, Saheb app version, and a short description of what happened. Do not include sensitive personal information unless it is necessary for the request.

Helpful links

  • Delete Account for account and cloud backup deletion instructions.
  • Privacy Policy for details about local data, optional sign-in, cloud backup, location, notifications, and deletion.

Common topics

  • Google Sign-In, account deletion, or backup and restore issues.
  • Prayer time, location, or Qibla questions.
  • Prayer notification or Adhan sound behavior.
  • Dua, dhikr, or Islamic content review concerns.
  • General troubleshooting after an app update or device change.

Before contacting support

  • Check that location and notification permissions match the behavior you expect.
  • Confirm your selected calculation method and Asr setting in the app.
  • If cloud backup is involved, confirm whether you are signed in with Google.